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Frequently Asked Questions

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What services does FrescoData’s specialize in?
FrescoData is a leading Consumer & Business Email and Direct Mail Marketing Lists provider from over 60+ countries. We are one of the very few original authentic list compilers and are the list owners of all the data we provide. Along with supplying high quality response lists, we specialize in email marketing and executing successful email campaigns with proven results. We also specialize in offering other list related services such as list validation, list verification, list enhancement, data appending and Big Data Licensing.
What types of lists are available?

FrescoData is a leading Global Consumer & Business Email and Direct Mail Lists provider. Our specialty is supplying email lists of business executives and decision makers globally. All of our lists are segmented by Countries, Industries and Job Roles and along with an email address, phone number and mailing address are also available at an additional price if you wish to do a telemarketing or a direct mail campaign. For your specific list needs or any questions related to our lists, please contact us or call us at 1.888.902.5106 and we will see if we can custom compile it for you.

How is your data compiled?

We have used our years of online marketing intelligence that has been tried and tested by some of the top Fortune 500 companies and have compiled this High Quality Email List of Business Executives and Professionals all over the world.

Business List Sources:

A very high quality and high response database consisting of a combination of contacts that have been compiled from various official sources and contacts that have triggered a response to an email or have subscribed to a product offering. This database is a combination of sources such as:

- Respondents to online product offers.
- Subscribers of newsletters and print publications of various industries.
- Events and Tradeshow exhibitors and attendees.
- Industry event sponsors.
- Company Annual Reports.
- Official govt. business registries of individual countries.

Consumer List Sources:

Consumer lists provided by FrescoData come directly from the official sources of each country i.e. voters lists, county courthouse records, mortgage files, white pages, credit files, etc. FrescoData does not maintain any consumer lists in-house since we legally represent the consumer data of selective countries acting as a data partner of specific official sources of each country.

How good is your list quality and what will my response rate be?

Response rates in marketing programs are determined by a wide range of variables and hence the response rates vary from campaign to campaign. It depends on the actual product that you are selling, the creative content of your email message, how you present it in your offering, and your timing, are all part of the equation. The list is only one part that contributes to your success — without polishing the other aspects of the campaign, your response will be adversely affected.

Average open rates for our lists used in email marketing campaigns are somewhere between 5% – 20% and average click through rates range between 1% - 7% depending on how well targeted the email campaign is.

Can I see a sample of your list?
A standard sample that represents the format of our B2B data can be emailed to you upon request for free. Please note that we do not release any contact information of the contacts on the sample to respect their privacy.
In what formats can I get my list?
The lists will be provided in the following formats:
- Excel, CSV, Access or SQL File.
How will I receive my ordered list?
- List File(s), once ready,will generate an automated email which will contain a secured
link to download them right to your computer
What forms of payment do you accept?
All list purchases must be paid for in advance either by a bank check, wire transfer, or credit cards. There will be an additional credit card processing charge for all credit card payments. We do not accept any other forms of payment besides the ones listed above. If you have any problems making a payment you may contact us by Phone, email or Website LIVE CHAT and we will be happy to resolve your issues.
What is your list pricing?
List pricing varies depending on the type of list you are purchasing. Typically, our lists prices range from $0.15-$0.98 per record ($150/M – $980/M (/M = per thousand) and we offer volume discounts to high volume buyers.
How do I order the list?
List Ordering is a simple process:

- From the page of the list that you wish to purchase, fill out the details of your list requirement on the “Contact a List Expert” box.

- One of our list specialists will get back to you with a detailed quote.

- Once you agree with the pricing and are ready to proceed with placing an order, we will send you an invoice and you can proceed with payment and once the payment has been done we will start processing your order.

- Alternately, you can either call us at 1-888-902-5106 or chat with us LIVE on the website and we can process the List Order for you.
Do you have a minimum order requirement?
We have a minimum order requirement of $2000. We offer various pricing discounts on large volumes, please contact our list specialists at info@frescodata.com for your specific list needs.  
How often is your database updated?
We offer only the finest data, which is updated every 6 months to ensure that you will receive the highest quality list from FrescoData.
List Deliverability
We guarantee and standby by our data quality. All of our email lists come with a 95% deliverability guarantee if they are sent using FrescoData’s servers and 85% accuracy guarantee if they are sent using non-FrescoData email servers.
Should we purchase an email list from you or rent an email list?

This decision is completely based upon your marketing requirement and how much of an expertise your team possess in sending out successful email marketing campaigns.

When you rent an email list, there is no physical file delivered to you, instead we take those emails of the contacts that you have rented and setup an email blast using your email creative with your message. Leave the headache of running a successful email campaign with us and we will send you a detailed report after the email campaign has been executed. We have established strong relationships with ISPs and are recognized as a verified sender of large volumes of emails and hence can guarantee maximum number of emails landing in the inboxes of the recipients. This will offer you the best ROI for your email rental.

When you purchase an email list, we will deliver the file of verified contacts to you and you are responsible for sending out emails to the contacts on at file.

What about email privacy laws?
We have adopted strict compliance rules to protect the privacy of the emails on our database. We contractually require all marketing partners to do the same by their adopting a strict adherence to both the CAN-SPAM ACT and the rules promulgated under the National Do-Not-Call Registry Act as well as various country privacy laws.
Is our list safe if we are sending it to you for data enhancement or appending?
FrescoData is a proud member ofThe Direct Marketing Association (DMA) and certified with the Safe Harbor Framework which guarantees that your data will be safe with us and any copies of your files will be destroyed once the result has been delivered to you.
How quickly can I get a list?

Our general order delivery timeframe is 3-5 business days from the day of the receipt of payment. Once the list is ordered and the payment has been made, our internal list analysts perform a series of internal list checks before delivering the list to you. We use the utmost data security and hence the list will be emailed to you via a secured link from where you can download the file.

How can I contact you if I need help?
We provide 24/7 Customer Service for your list needs.
You can contact us:
Online: Contact Us form
By Phone: 1-888-902-5106
By Email: info@frescodata.com (you will receive a response in less than 24 hours – guaranteed)
LIVE CHAT with a list expert.
Contact Us

Send us your questions and we will get back to you with a guaranteed response within 24 business hours.